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FAQs
- How can I make complaints about rodents or rats?
- You can call the DEH to make a request to have your property baited (DEH does not bait apartment complexes or businesses) by calling 949-6696 or send a request via email to DEHcustomerservice@gov.ky.
- How can I make a complaint about sewage or mould or unsanitary conditions?
- You can contact the DEH to make a complaint by calling 949-6696 or send an email to DEHcustomerservice@gov.ky
- How can I get my cistern water tested to know if it is safe to drink?
- The DEH laboratory can conduct water testing and provide information and recommendations for the care and maintenance of cisterns and wells. Please note that certain DEH lab test carry a fee. Contact the DEH Lab at 743-5908/743-5907 for further information.
- I think something I ate in a restaurant has given me food poisoning. What should I do?
- Seek medical attention immediately and contact the Public Health Department at the Cayman Islands Health Service Authority at 949-8600 for assistance in treatment and diagnosis. Public Health will contact the Department of Environmental Health (DEH) for follow-up investigations of the possible sources of a confirmed food-borne illness. Any general concerns regarding food premises should be reported to DEH at 949-6696.
- Do I need an Environmental Health inspection of my business premises for a trade and business license?
- All environmental health related businesses are required to be inspected and approved by the DEH before a trade and business license is granted. Persons should fill out the necessary form to request an inspection and submit it to the DEH office or contact DEH at 949-6696 for further information.
- What is recycled in the Cayman Islands?
- The DEH currently recycles Aluminium cans, used motor oil, used cooking oil, batteries (both lead-acid and nickel cadmium), scrap metal,natural Christmas trees, glass and type 1 & 2 plastics. Contact the DEH at 949-6696 for more information, or email recycle@gov.ky
- The garbage men didn't pick up (all) my garbage. What should I do?
- Contact the DEH at 949-6696.
- I have some hazardous materials or sensitive documents to take to the landfill. Who should I contact?
- Call the DEH customer service unit at 949-6696 to find out how to dispose of hazardous materials and sensitive documents.
- My neighbour's septic tank is overflowing onto my property. What should I do?
- Contact the DEH at 949-6696.
- What is the procedure for purchasing a cemetery vault?
- Contact the DEH Health at 743-5941 or 743-5947 for further information.
- Who do I contact after hours if I have an environmental health emergency?
- Contact 911 immediately.
