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You can make a complaint in the following ways:-:

  • By mail to
    • Complaints Officer
    • Department of Environmental Health
    • P.O. Box 1820, Grand Cayman
    • Cayman Islands KY1-1109
  • By email to dehcustomerservice@gov.ky
  • In person to the DEH Offices,  located in Grand Cayman at the CI Environmental Centre, 580 North Sound Rd, George Town or in Cayman Brac at 212 Stake Bay. 
  • By telephone (345) 949-6696 / 743-5942 / 743-5985

When making a complaint, try to give us as much detail as possible. You should include the following types of information:-

  • Please specify the nature of your complaint. Is it about a specific service, policy, person or concern you are complaining about?
  • If applicable, the date, time and location where the incident may have taken place and who may have been involved.
  • Describe your expectations you may have had of the DEH services, as a result of information communicated to your from DEH. 
  • Please provide your name, address, telepone number or email address so we can respond to your complaint.
  • Please provide any other relevant information concerning the incident that may assist us with our investigations into your complaint.

Last Updated: 2014-05-20